![]() Whether you’re conducting market research, developing a new product, improving your customer support experience, or simply looking for a quick and easy way to survey friends and family, any of the above online survey tools could fit the bill. ![]() All pricing options include a free 21-day trial and unlimited surveys, but each plan does limit the number of users and contacts you can have. You can also integrate the platform with your customer relationship management (CRM) solution of choice, such as Salesforce or ConnectWise.Ĭlient Heartbeat is a bit pricey compared to the other survey tools - it starts at $39 per month and goes up to $5999 per month. ![]() For example, you may want to send out customer surveys every quarter.Ī neat feature Client Heartbeat offers is the ability to see how an individual customer’s score changes over time, helping you identify changes in satisfaction. ![]() Where it differs from the likes of SurveyMonkey and Alchemer is its recurring survey feature, which reminds you when it’s time to send surveys. Advanced functionality - like conditional logic, which shows different questions based on a respondent’s answers - and a plethora of integrations make this a premium tool.Ĭlient Heartbeat labels itself as a customer feedback tool, enabling you to survey customers and measure their satisfaction. With over 20 million users, 10,000+ templates, hundreds of themes, and customizable widgets to choose from, Jotform makes it easy to build and design online forms, create surveys and make tests. In this guide, we’ll share a list of 16 of the best free or low-cost survey tools. ![]() These responses can help you build new product features, provide better customer support, improve employee morale, and more. Whether you’re looking to conduct market research, collect customer feedback, or gauge employee sentiment, surveys can be a great way to aggregate and analyze many responses. ![]()
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